Timestamp confirms its participation in OpenText Summit Madrid 2026

Timestamp will be present at OpenText Summit Madrid 2026 as a Platinum Sponsor, reinforcing its strong track record in Observability & Service Management (OSM).

The event will take place on 29 April 2026 at Kinépolis Ciudad de la Imagen in Madrid. As one of OpenText’s leading events in the region, the Summit will bring together organisations looking to evolve their digital operations through secure information management, cloud, and advanced Service Management capabilities, with a growing focus on emerging trends such as Agentic AI.

Driving transformation in Observability & Service Management

Timestamp’s presence at the event will focus on Observability & Service Management (OSM), an area in which it brings decades of experience delivering and implementing IT Management solutions based on OpenText technologies.

During the event, the Timestamp team will showcase how OpenText solutions in the areas of Service Management and Observability, such as SMAX and Universal Discovery & CMDB, enable organisations to evolve their service management models with greater operational visibility, standardisation and automation.

In addition, the Summit will feature breakout sessions exploring use cases, product innovations, demonstrations and roadmaps, with a focus on areas such as Content, Business Network, Cybersecurity, Service Management & Observability, DevOps and Experience.

Transforming User Service with SMAX

As part of the agenda, Timestamp will participate with the specialised session "Logista: Transforming User Service with SMAX", featuring Rafael González, Corporate IT Director at Logista.

During the session, the Logista success story and the deployment of the SMAX solutions suite to transform user service will be presented. It will cover how the project is increasing agility and quality in incident and request management, as well as driving automation through self-service capabilities. It will also highlight the service transformation and evolution plans supported by the tool.

The session will provide a clear view of how to leverage OpenText Service Management Automation X (SMAX) to build a more agile, automated, and future-ready user service.

Timestamp & OpenText: a results-driven partnership

Timestamp has a well-established partnership with OpenText and brings over 26 years of experience in Observability & Service Management, applied across hundreds of projects in different countries.

As a Platinum Partner in IT Operations Management and Application Delivery Management, Timestamp supports organisations in evolving their services and operations, helping them optimise processes and implement solutions that combine automation, control and efficiency to deliver measurable results.