Business Interaction Solutions

Name: Timestamp
Address: Praça de Alvalade 6 11ºF, Lisboa, 1700-036, PT
Telephone: +351 213 504 870

Revolutionise business collaboration with solutions that optimise services and processes and improve the experience and journey of customers and employees

Transform your company's interaction, maximising the potential of every conversation and every touchpoint. Timestamp's Business Interaction Solutions offering allows you to revolutionise the way you interact with customers and employees by optimising services and processes and personalising different communications.

We combine the advanced capabilities of Conversational AI & Cognitive Intelligence and Generative AI to provide new layers of value in critical areas such as productivity, marketing, sales, human resources, operations, and logistics.

This approach allows us to reinvent the customer journey and experience, whatever your market segment.

We are at the forefront of innovation in business interaction, offering solutions that not only optimise internal processes but also transform the way companies connect with the world. The result? Added value and enriching experiences for both clients and teams in every interaction.

Financial

In the financial sector, adopting automated workflows and artificial intelligence allows for more informed decisions. Analysis and planning become faster, while compliance issues are proactively and effectively ensured.
Issues such as responding to regulatory changes and problem resolution occur more swiftly, optimising both time and resources.

Human Resources

Automation in human resources can transform recruitment, selection, and candidate tracking, significantly reducing manual work.
This advance translates into substantial productivity improvements for the department and enhances internal (with employees) and external (with candidates) communication, ensuring greater satisfaction in the process. Additionally, it allows the team to focus on more strategic and human development tasks.

Marketing and Sales

In marketing, interaction solutions enable increased personalisation and improved content efficiency.
Related costs, such as content creation, can be significantly reduced. In customer service, communication and response capabilities are optimised, reducing response time and increasing interlocutor satisfaction. This creates better experiences for customers while optimising internal processes and saving time and resources.

Operations

In operational management, implementing advanced solutions enables a quicker and more effective response to incidents, significantly improving the ability to handle potential threats. Performance optimisation and the operationalisation of essential assets contribute to sustainability and reduced downtime. Additionally, adopting environmental intelligence strengthens proactivity in managing the impacts of adverse weather conditions, ensuring efficient preparation and agile response.

In the IT department, innovation through automation and artificial intelligence solutions redefines application modernisation and migration, enabling more efficient management and real-time responses to development needs.
IT automation improves problem identification and resolution, optimises application performance, and reduces the average time spent on fixes. Implementing intelligent IT operations ensures continuous and effective performance, minimising interruptions and maximising operational efficiency.

Production and Logistics

In production and logistics, automation and advanced analysis transform processes from source to payment, improving efficiency, reducing costs, and optimising cycle times.

This approach enables more agile and effective supply chain management, ensuring a continuous flow and reducing operational expenses while maintaining high-quality levels and quick responses to market demands.

Tendencies

Explore the Generative AI, Conversational AI, and Cognitive Intelligence trends you can implement in your business

Cognitive Services

Natural Language

Virtual Agents

Personalization

Real Time Analysis and Decision Maker

Biometrics

Total Experience

Cognitive Services

Services that enhance the ability to analyse, interact, and generate value in various forms of communication and collaboration, such as text-to-speech conversion, translation, text, voice or image analysis, and even sentiment analysis.

Services

Conversational AI & Cognitive Intelligence

Generative AI

Conversational AI & Cognitive Intelligence

Contact Center AI

MultiChannel Virtual Assistants

Text-to-Speech/Speech-to-Text

Real Time Analysis/Recommendation

Biometrics

Sentimental Analysis

Images/Maps

Business Process Integration/Orchestration

Services

Conversational AI & Cognitive Intelligence

Generative AI

Choose the type of offer that best fits your company

We work with different types of offer, so you can choose the one that best fits your project and your needs.

“Combine your organization’s intelligence with artificial intelligence and create a valuable future.”

Paulo Pereira

Technologies

We use the best technologies to guarantee the best employee experience in your project

View Partners

Learn about the industries we serve

Banking and Insurance

With a long history of collaboration in the finance and insurance sector, Timestamp brings together deep technical skills in these areas.

Trust our know-how to implement solutions that will transform your business and make it more digital. We rise to the growth, efficiency and risk management challenges in these fields.