Revolutionise the way you interact with clients and employees
Revolutionise business collaboration with solutions that optimise services and processes and improve the experience and journey of customers and employees
Transform your company's interaction, maximising the potential of every conversation and every touchpoint. Timestamp's Business Interaction Solutions offering allows you to revolutionise the way you interact with customers and employees by optimising services and processes and personalising different communications.
We combine the advanced capabilities of Conversational AI & Cognitive Intelligence and Generative AI to provide new layers of value in critical areas such as productivity, marketing, sales, human resources, operations, and logistics.
This approach allows us to reinvent the customer journey and experience, whatever your market segment.
We are at the forefront of innovation in business interaction, offering solutions that not only optimise internal processes but also transform the way companies connect with the world. The result? Added value and enriching experiences for both clients and teams in every interaction.
Financial
In the financial sector, adopting automated workflows and artificial intelligence allows for more informed decisions. Analysis and planning become faster, while compliance issues are proactively and effectively ensured.
Issues such as responding to regulatory changes and problem resolution occur more swiftly, optimising both time and resources.
Human Resources
Automation in human resources can transform recruitment, selection, and candidate tracking, significantly reducing manual work.
This advance translates into substantial productivity improvements for the department and enhances internal (with employees) and external (with candidates) communication, ensuring greater satisfaction in the process. Additionally, it allows the team to focus on more strategic and human development tasks.
Marketing and Sales
In marketing, interaction solutions enable increased personalisation and improved content efficiency.
Related costs, such as content creation, can be significantly reduced. In customer service, communication and response capabilities are optimised, reducing response time and increasing interlocutor satisfaction. This creates better experiences for customers while optimising internal processes and saving time and resources.
Operations
In operational management, implementing advanced solutions enables a quicker and more effective response to incidents, significantly improving the ability to handle potential threats. Performance optimisation and the operationalisation of essential assets contribute to sustainability and reduced downtime. Additionally, adopting environmental intelligence strengthens proactivity in managing the impacts of adverse weather conditions, ensuring efficient preparation and agile response.
IT
In the IT department, innovation through automation and artificial intelligence solutions redefines application modernisation and migration, enabling more efficient management and real-time responses to development needs.
IT automation improves problem identification and resolution, optimises application performance, and reduces the average time spent on fixes. Implementing intelligent IT operations ensures continuous and effective performance, minimising interruptions and maximising operational efficiency.
Production and Logistics
In production and logistics, automation and advanced analysis transform processes from source to payment, improving efficiency, reducing costs, and optimising cycle times.
This approach enables more agile and effective supply chain management, ensuring a continuous flow and reducing operational expenses while maintaining high-quality levels and quick responses to market demands.
Tendencies
Explore the Generative AI, Conversational AI, and Cognitive Intelligence trends you can implement in your business
Cognitive Services
Services that enhance the ability to analyse, interact, and generate value in various forms of communication and collaboration, such as text-to-speech conversion, translation, text, voice or image analysis, and even sentiment analysis.
Conversational AI & Cognitive Intelligence
Technologies
We use the best technologies to guarantee the best employee experience in your project
Industries
Banking and Insurance
With a long history of collaboration in the finance and insurance sector, Timestamp brings together deep technical skills in these areas.
Trust our know-how to implement solutions that will transform your business and make it more digital. We rise to the growth, efficiency and risk management challenges in these fields.
Industries
Healthcare and Life Science
We help Health and Life Sciences organisations modernise their systems, integrate platforms, manage data and optimise processes, while ensuring operational continuity, security and regulatory compliance.
With over 20 years of experience in the sector, we bring together specialised teams and end-to-end technology capabilities to drive digital transformation in critical and highly regulated environments.
Industries
Government and Public Services
Timestamp has a vast experience in digitalization projects for the Portuguese’s local and central government services. Our skills contribute to a more modern and digital Public Sector with a view to improving people’s lives.
Together, we can accelerate the Digital Transformation of the government and public services, through simpler, integrated and proactive services. Our experience, skills and partnerships are at the service of people and organizations.
Industries
Industries and Manufacturing
Our projects in the Industry and Manufacturing sector focus on the planning and implementation of services such as financial consolidation, planning, procurement and logistics.
We also load large volumes of data (SAS Data Loader) and develop customized dashboards.
Industries
Retail and Logistics
In the retail and logistics sector, we provide data and progress analysis services, as well as maintenance, migration and merging of platforms.
We support our customers with training sessions in Hyperion Financial Management, in remote management of Oracle and Exadata databases and in the implementation of SAS Visual Analytics and HCM.
Industries
Aeronautics and Transportation
Timestamp helps aeronautics and transport organisations modernise their operations by connecting the systems that support maintenance, fleet management and the passenger experience.
We work across areas such as MRO and asset management, maintenance planning, commercial and passenger operations, enterprise systems and data integration, helping to improve availability, traceability and operational efficiency.
Learn about the industries we serve
Utilities and Energy
We help utilities and energy organisations modernise their systems, integrate infrastructure, assets and data, and optimise their operations, ensuring the reliability and continuity of essential services.
Our specialist teams bring expertise across critical infrastructure, data and analytics, integration, enterprise systems and quality assurance to support transformation without putting continuity of supply at risk.
Industries
Media and Telcos
We help telecom operators and media groups improve service reliability, unlock the value of their data and optimise communication with millions of customers and users.
Our specialist teams bring expertise across network and service quality, data architectures, AI, omnichannel messaging and integration to drive the digital transformation of organisations operating continuously and at scale.