Cookies policy

1. Introduction

The present Cookies Policy aims to transparently set out how we use your personal information collected by use of the Timestamp –Sistemas de Informação S.A. company website, ´timestampgroup.com`, hereinafter referred to as TIMESTAMP website. In this sense, by the present Cookies Policy, TIMESTAMP sets out how, when and why Cookies are used on the TIMESTAMP websites.  

The TIMESTAMP website uses Cookies, not only to ensure that we provide a unique and personalised experience but also so that we can share aggregate information with our technology partners that helps us to improve our website and your browsing experience on an ongoing and integrated basis.

For any questions regarding the Cookies Policy of this website, visitors may contact TIMESTAMP at the e-mail address: rgpd@timestamp.pt.

a. What are Cookies?

These are small files that contain information relevant to the browsing of a website. The files are uploaded by the device used to access this website (smartphone, computer, tablet etc.) through the internet browser during the visit to the website by the user.

The Cookies allow:

  • The correct operation of the website to be ensured;
  • The storage of user preferences (e.g. language selected, font size etc.);
  • Information to be obtained about the browsing experience provided to the user; and
  • Anonymous statistical information to be obtained about the web pages visited by users and the time spent on the website.

b. Aims of the use of Cookies

The aims of the use of Cookies on the TIMESTAMP website are:

  • To ensure that it functions correctly;
  • To facilitate browsing of the website and to improve the user´s experience and;
  • To ensure the security and conformity of access to the website;

The use of cookies allows the browsing of the site on the internet to be constantly optimised so as to provide a high quality experience and ensure that it exceeds the quality obtained on the user´s previous visit.

c. Type and functionality

In accordance with your stay, the cookies may separate into two different types:

Session Cookies:

  • These expire whenever the browser window is closed. These are used to make a connection with the actions of the visitor during the session.

Persistent Cookies:

  • These expire when their task or function has been completed, their validity expires or they are manually removed by the user. They are reactivated with each visit to the website.

In accordance with their purpose, they may also be categorised as follows:

Those that are strictly necessary or essential:

  • These are cookies that are essential to the functioning of the website. They are responsible for ensuring the correct functioning and viewing of the website. They are activated in response to the actions of users, such as at the start of a session or the completion of forms.


  • Dedicated to the collection of statistical information on the performance of the website. User information is not collected, but rather the parameters of potential errors or the performance of new functionalities that may be or have been applied on the website.


  • These are used mainly to provide support to website functionalities as they are able to remember certain user information such as the language selected, customising of the customer area, etc.

Publicity or a specific target:

  • These are used to record the pages that the user viewed and the links that they followed so as to provide the user with the most relevant or interesting content for the user. Said information may be shared with third parties and used to assess the level of success of publicity campaigns.

Note: any third party websites may contain this type of cookie over which we have no control.

2. What Cookies are used on the TIMESTAMP website

a. Cookies that are strictly necessary

The TIMESTAMP company website does not store cookies that are strictly necessary.

b. Performance Cookies

Name of CookieResponsible entityValidityReason / Purpose
Google Analytics (_ga, _gid e _gat)Google2 years, 24h and 1minThe collection of information on the use of the website. Said  information is collected anonymously and used for the creation of website visit reports, with a view to improving its functionalities.

c. Functionality Cookies

Name of CookieResponsible entityValidityReason / Purpose
Language (pll_language, _icl_current_language)TIMESTAMP1 year / 6 monthsIdentification of language selected


d. Publicity or specific target Cookies

The TIMESTAMP Company website stores publicity or specific target cookies.

3. Blocking the use of Cookies

The user may allow, block or delete the cookies installed on their equipment by configuring the options on the browser installed on their computer. Please read the help section for your browser carefully to find out more about the process of activating ´private browsing mode` or unblocking certain cookies.

  • Internet Explorer: Tools -> Internet options -> Privacy -> Configuration. For more information, consult Microsoft support or Help for the browser.
  • Firefox: Tools -> Options -> Privacy -> History -> Configuration Customised. For more information you can consult Mozilla support or Browser help.
  • Chrome: Configuration -> Show advanced options -> Privacy -> Content configuration. For more information check with Google help centre or browser help.
  • Safari: Preferences -> Security. For more information, consult Apple support or browser Help.

4. Consequences of blocking TIMESTAMP website Cookies

Whenever the cookies used on the TIMESTAMP website are partially or completely blocked, certain functionalities and/or services may cease to function correctly or behave differently than expected (e.g. configuration of video quality).

When the user blocks the use of cookies on the TIMESTAMP website, it is quite likely that certain areas of the website will prove to be inaccessible or the browsing experience on the site is considerably degraded.

5. Additional guarantees and revoking of acceptance

TIMESTAMP is not responsible for the content and veracity of the privacy policies of any components of third parties that are included on this website.

The use and registering of cookies on this website may be subject to the acceptance of cookies on the part of the user during their visit to this website and the installation or updating of the browser used. Said acceptance may be revoked at any time by means of the content and privacy configuration options referred to above at number 4 to the present policy.

6. Alterations to the Cookie Policy

TIMESTAMP reserves the right to amend the present cookies policy on the basis of legislative or regulatory requirements pursuant to the law in force. All  significant amendments to this policy will be duly communicated to users of this website. As this Cookies Policy may be revised at any time according to the above criteria, TIMESTAMP recommends that its users should review the cookies policy periodically so as to keep themselves informed about the cookies policy in force. 

The amended cookies policy will take effect at the date of its revision.