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</style><a target="_blank" rel="noopener noreferrer" href="https://admin.timestampgroup.com/uploads/BUSINESS_CONTINUITY_POLICY_4fac7de586.pdf">Business Continuity Policy</a></li></ul>

Business Continuity Policy

The present “Code of Good Conduct in the Prevention and Combatting of Bullying at Work”, containing certain principles set out in the “Business Ethics Code of Conduct” in use at the company, aims to establish a series of principles and values regarding the prevention and the combatting of bullying at work to be respected by all personnel at the company, including company bodies and the holders of management posts towards their colleagues and at the same time comply with the provisions of Law n.º 73/2017, of the 16th of August which strengthened the existing legislative framework regarding instances of bullying.<h2>1. Applicability</h2>The present Code is applicable to all Timestamp Group personnel, covering all staff, members of management bodies and the holders of management posts.<h2>2. Concept</h2>The concept of bullying is understood to be any unwanted behaviour, especially those that result in discrimination in recruitment or at work, in professional training with the aim or tending to have the effect of disturbing or embarrassing someone, affecting their dignity or creating an environment of intimidation, hostility, degradation, humiliation or destabilisation. The broad concept of bullying includes sexual harassment, understood as unwanted conduct of a sexual nature of a verbal, non-verbal or physical type.&nbsp;<h2>3. Behavioural aspects</h2>In the work environment or connected to it, company personnel should behave in such a way as to avoid any actions that might be seen as bullying as set out above in the previous number.<h2>4. Prevention and combatting of Bullying at Work</h2>The Timestamp Group companies will not tolerate any form of bullying at work on the part of company personnel.Any act of bullying, without prejudice to civil or criminal liability that may result from the same, will be subject to disciplinary procedures. &nbsp;<h2>5. Intracompany mechanisms for dealing with bullying and procedures</h2><ol><li>Any employee who becomes aware of bullying practices or is subject to the same is obliged to report said fact to the Ethics Committee by e-mailto: <a href="mailto:c.etica@timestamp.pt">c.etica@timestamp.pt</a></li><li>Any complaint should be treated by the complainant and by the Ethics Committee with the greatest confidentiality;</li><li>After receipt of the complaint, the Ethics Committee should immediately make the company bodies with disciplinary competencies aware so that the corresponding disciplinary procedure can be initiated;</li><li>Should the person subject to the complaint be a part of the Ethics Committee or the competent disciplinary body, said Committee should make every effort to ensure that the disciplinary procedure is initiated.</li></ol><h2>6. Guarantees</h2><ol><li>The complainant and the witnesses indicated by the same may not be subjected to disciplinary measures unless acting in bad faith, on the basis of statements or facts contained in the judicial or administrative proceeding documents, initiated by the harassment until the final court decision, without prejudice to the exercise of a counter claim;</li><li>An offence at the initiative of an employee against the physical or moral integrity, liberty, honour or dignity of the employee punishable in law, including the bullying at work complaint with inspection competency in the employment field on the part of the employer or their representative is just cause for the termination of the employment contract .</li><li>Up to a year from the complaint or any other form of exercise of rights relating to equality, non-discrimination or bullying, any disciplinary sanction applied is assumed to be abusive.</li><li>In the absence of an internal solution for potential cases of bullying, the Working Conditions Authority provides an e-mail address for receipt of complaints of bullying in an employment context.</li></ol><h2>7. Duty to report</h2>All employees at TIMESTAMP GROUP are obliged to report any breaches of the principles and duties consigned to the present Code.<h2>8. Application</h2>The present Code comes into effect immediately, being published for all Company personnel.Lisbon, on the 29th of September 2017

Code of Good Conduct in the Prevention and Combatting of Bullying at Work

<h2>1. Introduction</h2>The present Cookies Policy aims to transparently set out how we use your personal information collected by use of the Timestamp –Sistemas de Informação S.A. company website, ´timestampgroup.com`, hereinafter referred to as TIMESTAMP website. In this sense, by the present Cookies Policy, TIMESTAMP sets out how, when and why Cookies are used on the TIMESTAMP websites. &nbsp;The TIMESTAMP website uses Cookies, not only to ensure that we provide a unique and personalised experience but also so that we can share aggregate information with our technology partners that helps us to improve our website and your browsing experience on an ongoing and integrated basis.For any questions regarding the Cookies Policy of this website, visitors may contact TIMESTAMP at the e-mail address: rgpd@timestamp.pt.<h2>a. What are Cookies?</h2>These are small files that contain information relevant to the browsing of a website. The files are uploaded by the device used to access this website (smartphone, computer, tablet etc.) through the internet browser during the visit to the website by the user.The Cookies allow:<ul><li>The correct operation of the website to be ensured;</li><li>The storage of user preferences (e.g. language selected, font size etc.);</li><li>Information to be obtained about the browsing experience provided to the user; and</li><li>Anonymous statistical information to be obtained about the web pages visited by users and the time spent on the website.</li></ul><h2>b. Aims of the use of Cookies</h2>The aims of the use of Cookies on the TIMESTAMP website are:<ul><li>To ensure that it functions correctly;</li><li>To facilitate browsing of the website and to improve the user´s experience and;</li><li>To ensure the security and conformity of access to the website;</li></ul>The use of cookies allows the browsing of the site on the internet to be constantly optimised so as to provide a high quality experience and ensure that it exceeds the quality obtained on the user´s previous visit.<h2>c. Type and functionality</h2>In accordance with your stay, the cookies may separate into two different types:Session Cookies:<ul><li>These expire whenever the browser window is closed. These are used to make a connection with the actions of the visitor during the session.</li></ul>Persistent Cookies:<ul><li>These expire when their task or function has been completed, their validity expires or they are manually removed by the user. They are reactivated with each visit to the website.</li></ul>In accordance with their purpose, they may also be categorised as follows:Those that are strictly necessary or essential:<ul><li>These are cookies that are essential to the functioning of the website. They are responsible for ensuring the correct functioning and viewing of the website. They are activated in response to the actions of users, such as at the start of a session or the completion of forms.</li></ul>Performance:<ul><li>Dedicated to the collection of statistical information on the performance of the website. User information is not collected, but rather the parameters of potential errors or the performance of new functionalities that may be or have been applied on the website.</li></ul>Functionality:<ul><li>These are used mainly to provide support to website functionalities as they are able to remember certain user information such as the language selected, customising of the customer area, etc.</li></ul>Publicity or a specific target:<ul><li>These are used to record the pages that the user viewed and the links that they followed so as to provide the user with the most relevant or interesting content for the user. Said information may be shared with third parties and used to assess the level of success of publicity campaigns.</li></ul>Note: any third party websites may contain this type of cookie over which we have no control.<h2>2. What Cookies are used on the TIMESTAMP website</h2>a. Cookies that are strictly necessaryThe TIMESTAMP company website does not store cookies that are strictly necessary.b. Performance Cookies &nbsp;<figure class="table"><table><tbody><tr><td style="text-align:center;">Name of Cookie</td><td style="text-align:center;">Responsible entity</td><td style="text-align:center;">Validity</td><td style="text-align:center;">Reason / Purpose</td></tr><tr><td>Google Analytics (_ga, _gid e _gat)</td><td>Google</td><td>2 years, 24h and 1min</td><td>The collection of information on the use of the website. Said &nbsp;information is collected anonymously and used for the creation of website visit reports, with a view to improving its functionalities.</td></tr></tbody></table></figure><h3>c. Functionality Cookies</h3><figure class="table"><table><tbody><tr><td style="text-align:center;">Name of Cookie</td><td style="text-align:center;">Responsible entity</td><td style="text-align:center;">Validity</td><td style="text-align:center;">Reason / Purpose</td></tr><tr><td>Language (pll_language, _icl_current_language)</td><td>TIMESTAMP</td><td>1 year / 6 months</td><td>Identification of language selected</td></tr></tbody></table></figure>&nbsp;<h3>d. Publicity or specific target Cookies</h3>The TIMESTAMP Company website stores publicity or specific target cookies.<h2>3. Blocking the use of Cookies</h2>The user may allow, block or delete the cookies installed on their equipment by configuring the options on the browser installed on their computer. Please read the help section for your browser carefully to find out more about the process of activating ´private browsing mode` or unblocking certain cookies.<ul><li>Internet Explorer: Tools -&gt; Internet options -&gt; Privacy -&gt; Configuration. For more information, consult Microsoft support or Help for the browser.</li><li>Firefox: Tools -&gt; Options -&gt; Privacy -&gt; History -&gt; Configuration Customised. For more information you can consult Mozilla support or Browser help.</li><li>Chrome: Configuration -&gt; Show advanced options -&gt; Privacy -&gt; Content configuration. For more information check with Google help centre or browser help.</li><li>Safari: Preferences -&gt; Security. For more information, consult Apple support or browser Help.</li></ul><h2>4. Consequences of blocking TIMESTAMP website Cookies</h2>Whenever the cookies used on the TIMESTAMP website are partially or completely blocked, certain functionalities and/or services may cease to function correctly or behave differently than expected (e.g. configuration of video quality).When the user blocks the use of cookies on the TIMESTAMP website, it is quite likely that certain areas of the website will prove to be inaccessible or the browsing experience on the site is considerably degraded.<h2>5. Additional guarantees and revoking of acceptance</h2>TIMESTAMP is not responsible for the content and veracity of the privacy policies of any components of third parties that are included on this website.The use and registering of cookies on this website may be subject to the acceptance of cookies on the part of the user during their visit to this website and the installation or updating of the browser used. Said acceptance may be revoked at any time by means of the content and privacy configuration options referred to above at number 4 to the present policy.<h2>6. Alterations to the Cookie Policy</h2>TIMESTAMP reserves the right to amend the present cookies policy on the basis of legislative or regulatory requirements pursuant to the law in force. All &nbsp;significant amendments to this policy will be duly communicated to users of this website. As this Cookies Policy may be revised at any time according to the above criteria, TIMESTAMP recommends that its users should review the cookies policy periodically so as to keep themselves informed about the cookies policy in force.&nbsp;The amended cookies policy will take effect at the date of its revision. &nbsp;

Cookies Policy

Timestamp's Sustainability Objectives &amp; GoalsThe TIMESTAMP Group, through its companies and all its professionals, is committed to creating long-term value in its actions.We see sustainability as a central and essential pillar of our operations as a technology group with responsibility for the digital transformation of Portuguese and European society, through the development and implementation of digital solutions in various areas and dimensions of the digital value chain.&nbsp;We believe that, as a Responsible Group, we play an essential role in the energy transition, promoting energy-sustainable technological solutions; in the dematerialisation and digitalisation of processes; in the analysis and management of data for information and control; in increasing organisational efficiency and effectiveness; in the implementation of good procedural and digital practices; in the protection of organisations and citizens, based on ethical, egalitarian and inclusive principles.We believe that we have a relevant role in our supply chain, by raising awareness and modelling our partners through the adoption of sustainable standards and requirements.We believe that our professionals, imbued with the spirit of transformation that the principles of sustainability require, will be agents of change for our clients and society in general.&nbsp;&nbsp;&nbsp;On an ongoing basis, we want to identify, manage and mitigate the impacts and risks of our actions on the environment and society, monitor clear objectives and achievable targets, incorporate the principles of sustainability into the way we work, in the services we offer our clients and in our relationship with our internal and external stakeholders.&nbsp;Recognising that sustainability is a continuous journey that requires learning, innovation, reflection and permanent improvement, we are internally in the process of change, wanting to contribute to an equal and inclusive digital transformation of Portuguese society, operated by increasingly sustainable organisations.&nbsp;We are committed to leading by example, to making a positive difference in the market in which we operate, and to inspiring our employees, customers and partners to change towards a more sustainable future.Objective 1: Reduce Carbon Footprint<ul><li>Goal: Contribute to reduce the company's carbon footprint by 2027.<ul><li>Specific: Implement energy-efficient technologies and practices across all operations.</li><li>Measurable: Track carbon emissions annually.</li><li>Achievable: Use renewable energy sources, upgrade to energy-efficient equipment, and implement energy-saving protocols.</li><li>Relevant: Contribute to the global effort to combat climate change.</li><li>Time-bound: By December 2027.</li></ul></li></ul>Objective 2: Promote Sustainable Digital Solutions<ul><li>Goal: Develop and deploy at least 2 new energy-sustainable technological solutions by 2026.<ul><li>Specific: Focus on solutions that enhance energy efficiency and sustainability in digital transformations.</li><li>Measurable: Count the number of new sustainable solutions launched.</li><li>Achievable: Allocate resources to R&amp;D for sustainable technology.</li><li>Relevant: Support the energy transition and sustainability goals of clients.</li><li>Time-bound: By December 2026.</li></ul></li></ul>Objective 3: Foster a Culture of Sustainability Among Employees<ul><li>Goal: Ensure 100% of employees receive sustainability training by the end of 2026.<ul><li>Specific: Develop a comprehensive sustainability training program.</li><li>Measurable: Track the percentage of employees who complete the training.</li><li>Achievable: Integrate training into onboarding and professional development programs.</li><li>Relevant: Empower employees to be agents of change.</li><li>Time-bound: By Oct 2026.</li></ul></li></ul>Objective 4: Enhance Sustainable Practices in Supply Chain<ul><li>Goal: Influence major suppliers to adopt sustainable standards by 2026.<ul><li>Specific: Develop and implement a supplier sustainability awareness program.</li><li>Measurable: Monitor the percentage of suppliers adopting sustainability criteria.</li><li>Achievable: Provide support and resources to suppliers to help them improve sustainability practices.</li><li>Relevant: Extend sustainability impact through the supply chain.</li><li>Time-bound: By December 2026.</li></ul></li></ul>Key Performance Indicators (KPIs)1. Carbon Emissions:<ul><li>Measure and report the total carbon footprint of the company annually.</li><li>Track progress annually towards the reduction target.</li></ul>2. Sustainable Solution Development:<ul><li>Number of new energy-sustainable technological solutions developed and deployed.</li><li>Customer adoption rates of these solutions.</li></ul>3. Employee Training:<ul><li>Percentage of employees who have completed sustainability training.</li><li>Employee feedback and engagement levels regarding sustainability initiatives.</li></ul>4. Supplier Sustainability Compliance:<ul><li>Percentage of major suppliers who improve adoption of sustainable standards.</li><li>Progress reports on supplier sustainability improvements.</li></ul>The action plan we drew up based on all the above assumptions is currently being implemented and regularly monitored.ConclusionTimestamp is committed to leading the way in sustainability within the technology industry. By setting goals, tracking progress with clear KPIs, and implementing a comprehensive action plan, we aim to create long-term value and drive positive change. Through strong leadership commitment and a culture of continuous improvement, we will inspire our employees, customers, and partners to join us on this journey toward a more sustainable future. Lisbon, July 22nd, 2024

Declaration of Commitment to Sustainability

<h2>Field of Application of the QEMS (SGQA)</h2>Scope of the SGQA:the Quality and Environmental Management System is applicable to:<ul><li>Timestamp SI “Information Technology Consulting”</li><li>Timestamp:biw “Information Technology Consulting”</li><li>Timestamp SGS “Information Technology Consulting”</li></ul>From the office located in Lisbon (Praça de Alvalade).Applicability of the requirements of the norms:For all processes included in the Quality and Environmental Management System, the companies guarantee the conformity of the processes with the requirements applicable from NP EN ISO 9001 and NP EN ISO 14001 shown in the Impact Matrices (Matrizes de Impacto).The Quality and Environmental Management System is applied to all of the requirements of NP EN ISO 9001 and NP EN ISO 14001.<h2>Field of Application of the SGSI</h2>Scope of the Information Security Management System:Services managed for internal and external customers of “Infrastructure Automation &amp; Cloud Managed Services”, “Data Management” and “Security and Governance” in accordance with the approved statement of applicability. Leadership, planning, resources, evaluation and improvement as well as operational services are included within the scope of shared services: ICM, Data Management, Security Services, Timestamp Group Data Centre Management.For all processes included in the Information Security Management System, the companies guarantee the conformity of the same with the applicable requirements of NP EN ISO/27001:2013 shown in the Impact Matrix. Lisbon, 28th of September 2022The Management Team,João Miguel Simão Trindade Veiga Luís Miguel Leão da Silva Nuno Jorge Alves Dias

Field of Application of the Management System

The TIMESTAMP Group, comprising of Timestamp SI, Timestamp:biw and Timestamp SGS considers information to be a strategic asset for the fulfilment of its mission as an Integrator of Technology Services.The TIMESTAMP Group assumes the following commitments towards interested parties:<ul><li>The assessment of security risks to information, the analysis of the results and deciding upon the implementation of the processing controls described in the Applicability Declaration with the aim of progressively reducing the level of risk to which they are exposed;</li><li>To ensure the conformity of the Integrated Management System in accordance with contractual requirements, Norm ISO/IEC27001 and other applicable legislation;</li><li>To observe the principles of information security: Confidentiality, Integrity and Availability;</li><li>To ensure ongoing improvements by close attention to the management of incidents, the periodic carrying out of audits and the systematic monitoring of the aims of the Integrated Management System;</li></ul>To communicate and promote awareness on the part of personnel of the guidelines for this policy, their individual contribution and responsibility for their fulfilment.Lisbon, 10th of May 2021The Management Team,João Miguel Simão Trindade Veiga Luís Miguel Leão da Silva Nuno Jorge Alves Dias

Information Security Policy

<ul><li><a target="_blank" rel="noopener noreferrer" href="https://admin.timestampgroup.com/uploads/Politica_de_Comunicacion_de_Irregularidades_08566e6ecb.pdf">Irregularities Communication Policy</a></li><li><a target="_blank" rel="noopener noreferrer" href="https://admin.timestampgroup.com/uploads/Plano_de_Prevencao_de_Riscos_de_Corrupcao_e_Infracao_Conexas_0de7cf99bb.pdf">Corruption Risk Prevention Plan and Related Infractions</a></li><li><a target="_blank" rel="noopener noreferrer" href="https://irregularidades.timestamp.pt:8443/#/">Irregularities Communication Portal</a></li></ul>

Irregularities Communication Policy

<ul><li><a target="_blank" rel="noopener noreferrer" href="https://www.timestampgroup.com/en/irregularities-communication-portal">TOR Irregularities Communication Portal</a></li></ul>

Irregularities Communication Portal

<ul><li><a target="_blank" rel="noopener noreferrer" href="https://admin.timestampgroup.com/uploads/POL_13_Politica_Sistema_Gestao_25dec9260a.pdf">Management System Policy</a></li></ul>

Management System Policy

The present Privacy Policy governs the processing of the personal information of Customers/Users (hereinafter referred to as Users), that is collected within the scope of the use of the websites (Sites) by the Timestamp World as the body responsible for said processing.Therefore, when reference is made in the course of the present Policy to the Company, we are referring to each of the companies in the TIMESTAMP World:<ol><li>Timestamp SI - <a target="_blank" rel="noopener noreferrer" href="https://timestampgroup.com">https://timestampgroup.com</a></li><li>Timestamp BIW - <a target="_blank" rel="noopener noreferrer" href="https://www.timestampbiw.com">https://www.timestampbiw.com</a></li><li>Timestamp SGS - <a target="_blank" rel="noopener noreferrer" href="https://timestampsgs.com">https://timestampsgs.com</a></li><li>Riverbank - <a target="_blank" rel="noopener noreferrer" href="http://riverbanksoftware.solutions">http://riverbanksoftware.solutions</a></li></ol>In this Policy, we aim to make Customers/Users aware of the general rules for the processing of their personal information where collected and processed in the strictest respect for and compliance with all of the provisions of the legislation on the protection of personal information, in particular, the Regulation (EU) 2016/679 from the European Parliament and Council of the 27th of April 2016 (“RGPD”).The COMPANY applies best practices in the domain of the security and protection of personal information, having adopted all of the technical and organisational measures necessary for compliance with the RGPD and to ensure that the processing of the information of personal information is lawful, fair, transparent and restricted to the purposes authorised.&nbsp;The provision of your personal information, implies awareness and acceptance of the present Privacy Policy.<h2>Collection and processing of the personal information of users</h2>The COMPANY collects the personal information necessary for the provision of services and/or the supply of products, processing information such as name, address, telephone number and e-mail address, according to the more detailed information provided by the owners of the personal information.Access to and use of the websites does not imply the provision of personal information by users. However, the use of certain functionalities on the sites implies the provision of personal information by the same, specifically, in the submission of spontaneous applications: personal information is processed for the purposes of pre-contractual procedures, for the handling of an application. Personal information will be processed with the holder´s permission, for the purpose of the sending of communications and relevant information.<h2>The rights of users</h2>Under the terms of the applicable legislation, at any time, users may request access to their personal information, as well as its rectification, deletion, limitation of its processing, the transferability of their information or challenge their processing.Users may also obtain confirmation of which information is subject to processing, a copy of the information being processed being made available on request.Where the processing of information is based on consent, users are guaranteed the right to withdraw their consent for the processing of their information for the purposes indicated which itself will not affect the lawfulness of the processing which has already been carried out at that date on the basis of the consent previously granted.The exercise of any of the abovementioned rights, imply their being requested in writing to rgpd@timestamp.pt.Without prejudice to any other form of administrative or legal recourse, users have the right to submit a claim to the competent regulatory body under the terms of the law where it is felt that the processing of their information by the COMPANY breaches the legal provisions in force at the time.<h2>Protection of personal information</h2>The personal information collected is processed in strict compliance with the applicable legislation. Personal information will be protected pursuant to the respective purpose while observing the applicable legal time limits. Therefore and where there is no specific legal requirement, the information will be stored and held for the appropriate period of time and so far as is necessary within the scope of the purposes for which they were collected unless the right to challenge, to delete or consent is withdrawn is exercised within the legal limits.<h2>Sharing of information with other entities</h2>The COMPANY may share your personal information in the following circumstances:<ul><li>With other subcontracting entities for the provision of certain services, providing that said provision of services requires access to your personal information by said entity</li><li>To third party entities where the sharing of said information is judged to be necessary or appropriate (i) in the light of the applicable law, (ii) in fulfilment of legal or judicial orders, (iii) in compliance with decisions or orders on the part of the regulatory authorities or (iv) in response to requests from the authorities</li><li>With other entities providing that prior consent has been granted by the proprietors of the information.</li></ul>In any of these situations, the COMPANY will ensure the confidentiality and security of the personal information in the course of the transfer to said third party entities.<h2>Security</h2>The COMPANY assumes the commitment to guarantee the protection of the security of the personal information that is provided to it, having approved and implemented rigorous requirements in this field, in particular by the approval of an information security policy. Compliance with these requirements is an obligation for anyone who has access to personal information.The COMPANY agrees to adopt the appropriate security measures to prevent the destruction, loss, amendment, access or accidental or unauthorised disclosure by:<ul><li>Periodic testing of the security systems;</li><li>Use of information encryption mechanisms in the course of their storage or their transfer;</li><li>Adoption of physical security measures that are indispensable to the protection of the personal information of our customers.</li></ul>In this sense, all users are advised to take the appropriate security measures when using the internet, ensuring that they use a browser with secure communications, ensure that the devices and equipment used to access the site are adequately protected against malware, viruses and worms.<h2>Management of security incidents</h2>The COMPANY has available a mechanism for the management of security incidents involving the protection of personal information, privacy and information security.The COMPANY makes every effort in maintaining and applying the appropriate technology for the detection of security threats that allow the identification and response to security or privacy incidents (as well as any breaches of personal information under the RGPD) without unjustified delay.<h2>Links to third party sites</h2>Access links to other websites may be included on the COMPANY´s websites, which are not part of the group. The links are provided in good faith, the COMPANY not accepting any responsibility for the collection and processing of personal information by these websites and nor does the COMPANY accept any liability relating to such sites with regard to their accuracy, credibility or the functionalities made available on the same.&nbsp;The COMPANY is not liable for any damage resulting from any virus that might infect the computer, the network or other equipment belonging to the user resulting from access to the COMPANY websites with the transfer of content to the computer or the network of the user.The present privacy declaration is applicable solely to the information collected on the COMPANY´s website.<h2>How we use 'Cookies'?</h2>“Cookies” are small, text based files that are stored on the computer via the browser, retaining information related to preferences but not including personal information.To find out more about cookies and how the COMPANY uses them on its sites, check out:Timestamp SI - <a target="_blank" rel="noopener noreferrer" href="https://timestampgroup.com/ts/avisos-legais/">https://timestampgroup.com/ts/avisos-legais/</a>Timestamp BIW - <a target="_blank" rel="noopener noreferrer" href="https://www.timestampbiw.com/legalnotices/">https://www.timestampbiw.com/legalnotices/</a>Timestamp SGS - <a target="_blank" rel="noopener noreferrer" href="https://timestampsgs.com/cookie-policy/">https://timestampsgs.com/cookie-policy/</a>Riverbank - <a target="_blank" rel="noopener noreferrer" href="http://riverbanksoftware.solutions/legalnotices/">http://riverbanksoftware.solutions/legalnotices/</a><h2>Questions and suggestions</h2>For questions related to the processing of your personal information and the exercise of your rights under the applicable legislation and, in particular, referring to the present Policy, contact us at the email address: <a href="mailto:rgpd@timestamp.pt">rgpd@timestamp.pt</a><h2>Changes to the privacy policy</h2>The COMPANY reserves the right to change the present terms for the processing of personal information at any time. Said changes will be duly published on the WebsiteLISBON, 14th OF MAY 2019

Privacy Policy for users of the TIMESTAMP World websites

<h2>Mission</h2>The TIMESTAMP group aims for technological leadership, based on quality and on environmental concerns deriving from the business, on certification and on ongoing training for personnel, also present in the development and provision of innovative services that are made available on both national and overseas markets.We seek to build up, grow and capitalise, on a network of competencies where talents can develop and innovate, at the service of our customers in a climate of mutual respect for our partners and based upon the positive attitude of our personnel.<h2>Guiding Principles for the TIMESTAMP Group</h2>Senior Management at the TIMESTAMP Group, is profoundly committed to the community in which it is located, where their actions seek to be a contribution towards its economic and social development.Senior Management at TIMESTAMP Group prioritises, integrity, respect and dignity in relationships with customers and with employees and the fulfilment of the legal and regulatory requirements applicable to the business, together with those of the Norms NP EN ISO 9001 and NP EN ISO 14001, in pursuit of an ongoing improvement to the efficiency and performance of the quality and environmental management system.Aiming for innovation and the creation of quality in all of the solutions developed, the TIMESTAMP Group comprises of a Human Talents Team that contributes individually and jointly to the success of their project and our business.At the TIMESTAMP Group, both customers and all other interested parties are at the centre of our universe, it is through them as well as for them that we exist, that we create flexible and customised solutions, that ensure the integrated use of the potential that information and communication technologies currently provide.Committed to the realisation and building of the Information Age, the TIMESTAMP Group engendered a competencies, talent and technology ecosystem linked together in a network, which is guided by its monetisation as a joint investment, development and success factor in its operation that is always available.Ensuring the finest environmental performance is another commitment, seeking to protect the environment, including the prevention of pollution, the reduction of the use of resources and the generation of waste.The TIMESTAMP Group is committed to social and environmental responsibility, with a team of personnel that is motivated and mobilised for the generation of value for our customers and shareholders, as well as contributing &nbsp;to the well-being of the community.Senior Management at the TIMESTAMP Group is committed to the application of these principles to the entirety of its provision of services.<h2>Quality and Environmental Aims</h2>Our present quality and environmental aims are based upon indicators that are regularly updated by the management team and are set out in the ´Planning of the Integrated System`, which comply with the Quality and Environmental Policy established by Senior Management. The results of said indicators are monitored and assessed periodically.Lisbon, 25th of November 2022The Management Team,João Miguel Simão Trindade Veiga Luís Miguel Leão da Silva Nuno Jorge Alves Dias

Quality and Environmental Policy

<h3>Timestamp’s Vision &amp; Mission Statements on Diversity, Equity, and Inclusion (DEI)</h3><h3>Vision</h3>At Timestamp, we envision a workplace where diversity is embraced, equity is upheld, and inclusion is inherent. Our goal is to create an environment where every person feels valued/respected/empowered to bring their unique perspective.<h3>Mission</h3>Timestamp is committed to fostering a diverse, equitable, and inclusive workplace by implementing sustainable DEI practices, promoting cultural competency, and ensuring equal opportunities for all team members. We strive to be a leader in DEI within the IT industry, driving positive change both within our organization and the broader community.<h3>Objectives &amp; Goals</h3>Objective 1: Workforce Diversity<ul><li>Goal: Ensure that there is no discrimination in the management and hiring of new professionals that could prevent the growth of a diverse workforce.</li><li>Specific: Target recruitment efforts to eliminate discrimination of any nature.</li><li>Measurable: Track representation metrics quarterly.</li><li>Achievable: Review and update recruitment policies and procedures to eliminate discriminatory practices and promote inclusivity.</li><li>Relevant: Enhance creativity and innovation through diverse perspectives.</li><li>Time-bound: By December 2025.</li></ul> Objective 2: Promote Inclusive Culture<ul><li>Goal: Achieve a 75% satisfaction rate regarding inclusion and belonging by end-2025.</li><li>Specific: Implement regular inclusion initiatives and feedback mechanisms.</li><li>Measurable: Conduct annual climate surveys.</li><li>Achievable: Launch at least one cultural competency workshop and inclusive leadership training per year.</li><li>Relevant: Foster a supportive and inclusive work environment.</li><li>Time-bound: By December 2025.</li></ul> Objective 3: Ensure Equitable Promotion Opportunities<ul><li>Goal: Ensure 100% of promotion processes are transparent and equitable by December 2026.</li><li>Specific: Revise promotion policies and implement bias mitigation strategies.</li><li>Measurable: Audit promotion outcomes and gather feedback from team members.</li><li>Achievable: Provide training for managers on equitable practices and unconscious bias.</li><li>Relevant: Ensure fair career progression opportunities for all.</li><li>Time-bound: By December 2026.</li></ul><h3>Key Performance Indicators (KPIs)</h3>Satisfaction Survey<ul><li>Measure satisfaction rates related to inclusion and belonging.</li><li>Track improvements over time.</li></ul> Diversity Metrics<ul><li>Monitor the demographic composition of the workforce.</li><li>Assess recruitment outcomes.</li></ul> Promotion Equity<ul><li>Analyse promotion rates across different demographic groups.</li><li>Ensure transparency and fairness in promotion processes.</li></ul> Training Participation<ul><li>Track attendance and feedback for DEI-related training.</li><li>Evaluate effectiveness in enhancing cultural competency.</li></ul><h3>Performance Metrics and Continuous Improvement</h3>Metrics Tracking<ul><li>Use HR analytics tools to monitor progress on diversity metrics, training participation, and promotion equity.</li><li>Report on DEI KPIs in annual reports.</li></ul> Process Tweaks<ul><li>Regularly assess and adjust DEI initiatives based on feedback and performance data.</li></ul> Ongoing Approach<ul><li>Promote a culture of continuous learning and improvement by encouraging open dialogue on DEI topics.</li><li>Celebrate milestones and achievements in DEI efforts to maintain engagement.</li></ul><h3>Conclusion</h3>By implementing this comprehensive DEI strategy, Timestamp aims to create a workplace where non-discrimination drives diversity, equity, and inclusion, making them natural components of our culture. We believe these practices will foster innovation, enhance satisfaction, and help position us as a leader within the IT industry. Through strong leadership commitment and continuous improvement, we are dedicated to making lasting positive changes that reflect our core values and mission. &nbsp;

Statement on Diversity, Equality, and Inclusion (DEI)

At the TIMESTAMP Group, we manage our supply chain to ensure service quality and information protection throughout the entire supplier lifecycle. Our approach is aligned with ISO 9001 and with an Information Security Management System compliant with ISO/IEC 27001, including additional controls for cloud services (ISO/IEC 27017) and for the protection of personal data in the cloud (ISO/IEC 27018). When required by a service or project, we apply the requirements of the National Security Scheme (ENS), High category.&nbsp;What we require from suppliers (according to criticality and scope)<ul><li>Compliance with the agreed contractual requirements, service levels, and quality standards.</li><li>Security measures proportional to risk: access control, traceability, segregation, encryption when applicable, and vulnerability management.</li><li>For cloud services: application of the shared responsibility model, secure configuration controls, and monitoring (ISO/IEC 27017).</li><li>When personal data processing in the cloud applies: privacy guarantees, purpose limitation, access control, and appropriate protection measures (ISO/IEC 27018).</li><li>Notification and collaboration in the event of incidents that may affect TIMESTAMP, as well as compliance with applicable security instructions.</li><li>Subcontracting control when applicable, and secure return/destruction of information at the end of the service.&nbsp;</li></ul>How we manage it<ul style="list-style-type:disc;"><li style="line-height:150%;margin-bottom:6.0pt;margin-top:6.0pt;tab-stops:list 36.0pt;">Initial assessment prior to contracting when required by the service.</li><li style="line-height:150%;margin-bottom:6.0pt;margin-top:6.0pt;tab-stops:list 36.0pt;">Periodic assessment (at least annually) and extraordinary reassessment in case of relevant incidents, significant changes, or performance degradation.</li><li style="line-height:150%;margin-bottom:6.0pt;margin-top:6.0pt;tab-stops:list 36.0pt;">Formalisation of requirements through contracts/orders and annexes (including specific security, cloud, or ENS requirements, when applicable).</li><li style="line-height:150%;margin-bottom:6.0pt;margin-top:6.0pt;tab-stops:list 36.0pt;">Monitoring of improvement actions and verification of their effectiveness when necessary.&nbsp;</li></ul>Our CommitmentWe communicate applicable quality and security requirements to suppliers (and potential suppliers), promoting a relationship based on continuous improvement, confidentiality, and responsible information management.

Supplier and Third-Party Policy (Quality and Security)

Company Policies

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With a long history of collaboration in the finance and insurance sector, Timestamp brings together deep technical skills in these areas.Trust our know-how to implement solutions that will transform your business and make it more digital. We rise to the growth, efficiency and risk management challenges in these fields.

Banking and Insurance

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We help Health and Life Sciences organisations modernise their systems, integrate platforms, manage data and optimise processes, while ensuring operational continuity, security and regulatory compliance.With over 20 years of experience in the sector, we bring together specialised teams and end-to-end technology capabilities to drive digital transformation in critical and highly regulated environments.

Healthcare and Life Science

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Timestamp has a vast experience in digitalization projects for the Portuguese’s local and central government services. Our skills contribute to a more modern and digital Public Sector with a view to improving people’s lives.Together, we can accelerate the Digital Transformation of the government and public services, through simpler, integrated and proactive services. Our experience, skills and partnerships are at the service of people and organizations.

Government and Public Services

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Our projects in the Industry and Manufacturing sector focus on the planning and implementation of services such as financial consolidation, planning, procurement and logistics.We also load large volumes of data (SAS Data Loader) and develop customized dashboards.

Industries and Manufacturing

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In the retail and logistics sector, we provide data and progress analysis services, as well as maintenance, migration and merging of platforms.We support our customers with training sessions in Hyperion Financial Management, in remote management of Oracle and Exadata databases and in the implementation of SAS Visual Analytics and HCM.

Retail and Logistics

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Timestamp helps aeronautics and transport organisations modernise their operations by connecting the systems that support maintenance, fleet management and the passenger experience.We work across areas such as MRO and asset management, maintenance planning, commercial and passenger operations, enterprise systems and data integration, helping to improve availability, traceability and operational efficiency.

Aeronautics and Transportation

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Timestamp provides a variety of tools for the Energy and TELCOS sector, which enables them to determine general and high-level status in the implemented modules, as well as to identify critical issues, solutions, and gaps in knowledge and skills.We support our customers with Big Data &amp; Analytics management, platform implementation and maintenance, data migration, deployment of consultants, as well as with training sessions in this area.

Energy and Telcos

Avaya

Google Cloud

Microsoft

MuleSoft

Oracle

Oracle Netsuite

Red Hat

Salesforce

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