SPMS Ensures the Quality of SINACC, the New National Health Service System for Access to Consultations and Surgery
Executive Summary
Timestamp delivers quality assurance for the critical workflows of SINACC, the system replacing the former SIGIC for managing National Health Service waiting lists.
The SQA & Testing team covers functional, integration and regression scenarios, with a particular focus on monitoring guaranteed maximum response times and ensuring full process traceability, supporting a reliable and more transparent transition.
The Challenge
SINACC (National System for Access to Consultations and Surgery) replaces the former SIGIC system, bringing together the management of National Health Service waiting lists for specialist consultations and surgical procedures.
Ensuring transparency, fairness and strict compliance with guaranteed maximum response times required comprehensive testing of patient referral workflows, hospital allocation logic, collaboration with private and social sector providers, and full traceability throughout the waiting list management process.
The Solution
Timestamp's SQA & Testing team supports SPMS in validating SINACC's core workflows, ensuring a reliable transition from SIGIC while improving transparency across the National Health Service.
Validation of Core Workflows
Testing of the system's key processes, including patient admission for consultations and surgery, hospital selection functionality, and waiting list management.
Functional, Integration and Regression Testing
Execution of functional, integration and regression test scenarios, ensuring system stability throughout Agile development cycles.
Response Times and Traceability
Particular focus on monitoring guaranteed maximum response times and ensuring full process traceability, two essential pillars for fairness and transparency in access to healthcare.
Business Impact
Solution Scope
Manual Testing
Functional validation of patient referral workflows and hospital selection processes.
Automated Testing
Automated regression testing cycles across the system's critical processes.
Requirements Analysis
Requirements analysis and definition within an Agile environment of continuous development.
The Client
SPMS (Shared Services of the Ministry of Health) is the public organisation responsible for delivering shared services in procurement, logistics, information systems and information and communication technologies for Portugal's National Health Service. It manages some of the country's most strategic and high-impact digital transformation initiatives in healthcare.
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