Telecommunications Operator Ensures Reliable Network Fault Management with Specialised SQA
Executive Summary
Timestamp provides an SQA team that combines automated testing with TOSCA and backend API validation using SoapUI for the alarm management system supporting the detection and remote resolution of network faults.
The team performs testing on the frontend portal to validate alarm visibility for end users, alongside manual testing, ensuring end-to-end quality across the network monitoring platform.
The Challenge
The client needed to ensure the quality and reliability of its network fault management systems, responsible for the detection and remote resolution of issues across the telecommunications network.
With alarms processed through both frontend portal interfaces and backend API layers, validating end-to-end workflows required a structured and specialised SQA approach covering multiple testing dimensions simultaneously.
The Solution
Timestamp deployed a dedicated SQA team focused on the alarm management system supporting the detection and remote resolution of network faults.
Automated and API Testing
Automated testing with TOSCA and backend API validation using SoapUI across the network alarm management system.
Frontend Portal Validation
Testing of the frontend portal to validate the correct visibility of alarms for end users.
End-to-End Quality
Manual testing that ensures complete end-to-end quality across the entire network monitoring platform.
Business Impact
Solution Scope
API Integration Testing
Validation of backend API layers using SoapUI.
Automated Testing
Test automation with TOSCA across the alarm management system.
Requirements Analysis
Analysis and definition of requirements for network fault management workflows.
The Client
The client is one of the country's leading telecommunications operators, providing television, fixed broadband, mobile network and business services. It is part of a multinational telecommunications group and stands out for its extensive nationwide network coverage, including fibre-optic infrastructure and a nationwide 5G network.
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