Ges Industries Ensures SAP ECC Business Continuity with a Specialised AMS Service
Executive Summary
Timestamp provides Application Management Services (AMS) to Industrias GES through a multi-client delivery model, delivering functional support for SAP ECC across the FI-CO, MM and SD modules.
The service ensures business continuity through incident management, user support and the continuous evolution of the SAP platform.
The Challenge
Ges Industries needed to ensure the stability and availability of its SAP ECC environment to support its finance, procurement and sales processes.
The company required a specialised support service capable of responding quickly to incidents and functional requests while maintaining platform performance and supporting its ongoing evolution.
The Solution
Timestamp delivers a SAP AMS service through a multi-client model, providing specialised functional support to ensure operational continuity and the continuous improvement of the SAP ECC environment.
SAP Functional Support
Specialised support across FI-CO (Finance and Controlling), MM (Materials Management) and SD (Sales and Distribution) to ensure the smooth operation of critical business processes.
Incident Management
Resolution of incidents and functional requests, ensuring fast response times and platform availability.
Continuous Improvement
Ongoing support to adapt SAP ECC to evolving business requirements while maintaining a stable and efficient environment.
Business Impact
Solution Scope
SAP FI-CO
Functional support for finance and controlling processes.
SAP MM
Specialised support for procurement and materials management.
SAP SD
Support for sales and distribution processes.
The Client
Ges Industries is a Spanish company specialising in the design, manufacture and distribution of cable management solutions for electrical installations. With extensive experience in the industrial sector, the company supplies products for residential, commercial and industrial projects, focusing on innovation, quality and continuous process improvement.
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