Revolutionise the way you interact with clients and employees
Revolutionise business collaboration with solutions that optimise services and processes and improve the experience and journey of customers and employees
Transform your company's interaction, maximising the potential of every conversation and every touchpoint. Timestamp's Business Interaction Solutions offering allows you to revolutionise the way you interact with customers and employees by optimising services and processes and personalising different communications.
We combine the advanced capabilities of Conversational AI & Cognitive Intelligence and Generative AI to provide new layers of value in critical areas such as productivity, marketing, sales, human resources, operations, and logistics.
This approach allows us to reinvent the customer journey and experience, whatever your market segment.
We are at the forefront of innovation in business interaction, offering solutions that not only optimise internal processes but also transform the way companies connect with the world. The result? Added value and enriching experiences for both clients and teams in every interaction.
Financial
In the financial sector, adopting automated workflows and artificial intelligence allows for more informed decisions. Analysis and planning become faster, while compliance issues are proactively and effectively ensured.
Issues such as responding to regulatory changes and problem resolution occur more swiftly, optimising both time and resources.
Human Resources
Automation in human resources can transform recruitment, selection, and candidate tracking, significantly reducing manual work.
This advance translates into substantial productivity improvements for the department and enhances internal (with employees) and external (with candidates) communication, ensuring greater satisfaction in the process. Additionally, it allows the team to focus on more strategic and human development tasks.
Marketing and Sales
In marketing, interaction solutions enable increased personalisation and improved content efficiency.
Related costs, such as content creation, can be significantly reduced. In customer service, communication and response capabilities are optimised, reducing response time and increasing interlocutor satisfaction. This creates better experiences for customers while optimising internal processes and saving time and resources.
Operations
In operational management, implementing advanced solutions enables a quicker and more effective response to incidents, significantly improving the ability to handle potential threats. Performance optimisation and the operationalisation of essential assets contribute to sustainability and reduced downtime. Additionally, adopting environmental intelligence strengthens proactivity in managing the impacts of adverse weather conditions, ensuring efficient preparation and agile response.
IT
In the IT department, innovation through automation and artificial intelligence solutions redefines application modernisation and migration, enabling more efficient management and real-time responses to development needs.
IT automation improves problem identification and resolution, optimises application performance, and reduces the average time spent on fixes. Implementing intelligent IT operations ensures continuous and effective performance, minimising interruptions and maximising operational efficiency.
Production and Logistics
In production and logistics, automation and advanced analysis transform processes from source to payment, improving efficiency, reducing costs, and optimising cycle times.
This approach enables more agile and effective supply chain management, ensuring a continuous flow and reducing operational expenses while maintaining high-quality levels and quick responses to market demands.
Tendencies
Explore the Generative AI, Conversational AI, and Cognitive Intelligence trends you can implement in your business
Cognitive Services
Services that enhance the ability to analyse, interact, and generate value in various forms of communication and collaboration, such as text-to-speech conversion, translation, text, voice or image analysis, and even sentiment analysis.
Conversational AI & Cognitive Intelligence
Choose the type of offer that best fits your company
We work with different types of offer, so you can choose the one that best fits your project and your needs.
Technologies
We use the best technologies to guarantee the best employee experience in your project
Industries
Banking and Insurance
With a long history of collaboration in the finance and insurance sector, Timestamp brings together deep technical skills in these areas.
Trust our know-how to implement solutions that will transform your business and make it more digital. We rise to the growth, efficiency and risk management challenges in these fields.
Industries
Health
Our work in Healthcare can support the operational, clinical or financial systems of organizations. We always strive to provide health professionals and their patients a high level of quality and rigor.
Benefit from the latest technologies applied to the Health sector. Timestamp has a multidisciplinary teams at your disposal to streamline services and foster optimal process quality.
Industries
Government and Public Services
Timestamp has a vast experience in digitalization projects for the Portuguese’s local and central government services. Our skills contribute to a more modern and digital Public Sector with a view to improving people’s lives.
Together, we can accelerate the Digital Transformation of the government and public services, through simpler, integrated and proactive services. Our experience, skills and partnerships are at the service of people and organizations.
Industries
Industries and Services
Our projects in the Industry and Services sector focus on the planning and implementation of services such as financial consolidation, planning, procurement and logistics.
We also load large volumes of data (SAS Data Loader) and develop customized dashboards.
Industries
Retail and Logistics
In the retail and logistics sector, we provide data and progress analysis services, as well as maintenance, migration and merging of platforms.
We support our customers with training sessions in Hyperion Financial Management, in remote management of Oracle and Exadata databases and in the implementation of SAS Visual Analytics and HCM.
Industries
Aeronautics
Timestamp's work in the field of Aeronautics stands out for developing a process for the dematerialization of invoices. We also focus on logistics and HCM support, on implementing of Datacenter and Disaster Recovery units, on unifying financial data and on applying current technologies.
Industries
Energy and Telcos
Timestamp provides a variety of tools for the Energy and TELCOS sector, which enables them to determine general and high-level status in the implemented modules, as well as to identify critical issues, solutions, and gaps in knowledge and skills.
We support our customers with Big Data & Analytics management, platform implementation and maintenance, data migration, deployment of consultants, as well as with training sessions in this area.
Industries
Life Sciences
Our support in Life Sciences includes the implementation of comprehensive solutions such as content management, data migration, identification of critical issues, development of Oracle platforms, database and middleware management.
This offer aims to support our customers' core applications, increasing their efficiency and agility, while the effort of the involved agents is reduced.