Integration Engineer Lead

Timestamp Group aggregates several leading Portuguese IT solutions and services companies around the concepts of excellence and knowledge sharing. We are committed to technological leadership, based on the quality of our service and technological solutions, supported by continuous training and certification.

Responsibilities:

• Involved in design and implementation of Citrix & VDI infrastructure projects;

• Advising the right virtualization technology for the right use;

• System Configuration & tuning of Citrix & VDI environments;

• 3rd line supporting (troubleshooting, incident and change management);

• Preparing and executing planned maintenance/upgrades (security patching, operating system and tooling upgrades, ...);

• Industrialization of the Operational Processes;

• Developing and maintaining Operational and Technical documentation;

• Driving expertise transfer to 1st and 2nd level supporting teams;

• Ensuring security and audit guidelines are correctly implemented;

• Creating, testing and maintaining service recovery procedures and plans.

Main Skills:

• Bachelor’s degree in mathematics, Engineering, Computer Science OR equivalent through expertise;

• Advanced course work in technical systems plus continued education in technical disciplines is preferred;

• ITIL expertise is recommended;

• Hands-on expertise with Citrix technologies: Citrix Cloud,XenApp, XenDesktop, Netscaler in an enterprise environment;

• Hands-on expertise of Windows Server 2019/2022 configuration and administration;

• Expertise in Active Directory;

• Expertise in Windows 10, windows 11;

• Expertise in VMWare ESX, vCenter;

• Expertise in MS Azure (VM Hosting);

• Appsense;

• Good expertise of network engineering and security principles;

• Scripting, by preference Powershell.

Non-Technical expertise’s:

• Some flexibility in working hours is required (occasional over-time or weekend/holiday work);

• On-call permanency is possible;

• Strong tracking, coordination, and project planning expertise’s;

• Expertise in identifying and implementing process and/or application improvements;

• Change management procedures and internal guidelines;

• Global team and in a multi-cultural environment;

• Agile/Scrum methodology is a plus.

Language Skills: 

• English

Employee Benefits:

• Health insurance
• Flexibility in organizational routine
• Training and certifications
• Employee Support Program (in 5 areas, including psychology)
• Birthday and seniority gifts
• Monthly Happy Hour
• Benefits portal with attractive offers